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Customer Relationship Experience Management
360-Degree Customer Relationship Excellence
Build lasting customer relationships with intelligent CRM solutions designed for business growth. Unilink's implementations ensure customer satisfaction while driving revenue expansion.
Customer Intelligence:
- Relationship Mapping: Complete customer lifecycle with interaction history
- Sales Acceleration: Pipeline optimization with forecasting accuracy
- Marketing Integration: Campaign management with lead nurturing automation
- Service Excellence: Helpdesk integration with SLA management and escalation
- Mobile Engagement: Field force automation with real-time customer insights
Industry CRM:
- Manufacturing: Account-based selling with technical solution configuration
- Financial Services: Regulatory compliance with customer onboarding automation
- Trading Operations: Relationship management with credit and risk assessment
- Service Delivery: Client engagement with service quality measurement